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GRAVITY REAL ESTATE – PRIVACY POLICY

1. Purpose of this Policy
Gravity Real Estate is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect
We may collect personal information including your name, contact details, identification, property details, financial details, tenancy details, rental history, employment information, income details, preferences, and communication records.

3. How We Collect Information
Information is collected directly from you, through transactions, tenancy applications, property enquiries, third parties such as solicitors, brokers, landlords, tenants, employers, reference providers, tenancy database operators, and publicly available sources.

4. Use of Information
We use your information to provide real estate services, manage transactions, communicate with you, market properties, manage tenancy agreements and property services, and meet legal obligations.

4A. Tenant Applications & Reference Checks
Gravity Real Estate may collect, use and disclose personal information for:

  • tenancy application processing
  • identity verification
  • rental reference checks
  • employment and income verification
  • TICA/database checks
  • communication with owners, tenants and service providers
  • managing tenancy agreements and property services.

5. Disclosure
Your information may be shared with solicitors, brokers, contractors, marketing platforms, and authorities where required.

Personal information may also be disclosed to tenancy database operators, reference check providers, landlords, tenants, tradespeople, utility providers, insurers, property maintenance contractors, debt recovery agencies, and government authorities where required or authorised by law.

6. Security
We take reasonable steps to securely store personal information and protect it from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information will be destroyed or de-identified when no longer required in accordance with legal and business obligations.

7. Access & Correction
You may request access to or correction of your personal information at any time.

8. Marketing
We may send marketing communications. You can opt out at any time.

9. Online Data
We may use cookies and analytics tools to improve our services and marketing performance.

9A. Overseas Storage & Third-Party Platforms
Some third-party service providers and technology platforms used by Gravity Real Estate may store data overseas. We take reasonable steps to ensure these providers comply with applicable privacy obligations.

10. Updates
This policy may be updated from time to time.

11. Privacy Complaints & Contact
If you have any questions, requests, or privacy concerns, please contact: